When you need restoration services, there are countless reasons to choose a trusted company. One is the company’s relationship with the insurance industry.
Because faster cleanup produces better results, it is standard to begin immediately. If you have standing water in your home, it needs to be removed and drying techniques implemented at the first possible moment. There is no time to wait for insurance paperwork to be completed while the water stands and creates more damage. If a fire has left a space unsafe and vulnerable to the elements, loss mitigation specialists need to secure the area right away… not wait for insurance papers to process.
But the restoration company has to be paid, so it asks the homeowner to sign an Assignment of Benefits (AOB) agreement. This allows the restoration company to bill the insurance company directly.
Unscrupulous restoration companies then use the AOB to perform unnecessary services, or overcharge for services rendered. The insurance company pushes back, leaving your bill unpaid. Often, a legal battle follows. Even if you are not named in a lawsuit or don’t end up paying a penny, you may still lose… with increased insurance premiums, or even no insurance at all.
On the other hand, a reputable company will work closely with your insurance company. After the initial emergency services are done, the reputable restoration company will ensure pre-approval on all necessary work. This allows prompt payment by the insurance company and peace of mind for you.
You are spared the headache and hassle of a fight with the insurance company. All you are left with is your home – in its pre-loss condition.
It is a good idea to know your policy before an incident occurs. Talk with your insurance agent. Know what your policy covers. Know your insurance company’s policy regarding AOB’s and restoration services. And know your rights.
You have the right to choose whatever restoration company you want to restore your home after a disaster. Choose wisely, and you will spare yourself untold issues down the road.